Refund Policy

Last updated: September 15, 2026

In short: you can cancel whenever you want; cancelling stops billing and Premium access immediately, with no refund for the part of the period already used. If something went wrong with a charge, write to us and we'll review it case by case.

1. 5-day free trial

To start the gIAn free trial you need to enter a valid payment card. You aren't charged anything during the first 5 days. If you cancel at any point within that period, no charge is made. If you don't cancel, the first charge is made automatically on day 6 and the subscription renews every month until you cancel it.

2. Cancellation

You can cancel at any time from the Telegram chat itself with the /cancel command or from the billing management link Hotmart sends you in the confirmation email. When you cancel, the subscription stops immediately: billing stops and you lose access to the Premium plan at that moment, with no pro-rata refund of the remaining time of the period already paid.

3. Refunds

As a general rule, charges already processed are non-refundable, except in the following cases:

A duplicate or incorrect charge caused by a technical failure on our side or Hotmart's.
The service was continuously unavailable for a significant part of the paid period.

To request a refund, write to us through the Telegram bot or at [email protected], stating the email or Telegram user you subscribed with. Since Hotmart is the merchant of record of the transaction, you can also start the request directly from Hotmart (you have a 7-day guarantee from the first charge), which also applies its own buyer protection policy.

4. Resolution time

We review every request within a maximum of 5 business days. If a refund is due, it is processed through Hotmart to the same payment method used for the purchase.

5. Language

This document is available in Spanish, Italian and English. The Italian and English versions are translations provided for convenience: in the event of any discrepancy or doubt as to interpretation between versions, the Spanish version always prevails.